Privacy  Policy

Last updated in Jun 18, 2025

At diamondbazaarofindia.com, we take the privacy and security of our customers seriously. We understand the importance of protecting personal information and have implemented measures to ensure that all data is handled securely and in accordance with relevant laws and regulations.

This privacy policy applies to all information collected or submitted on the diamondbazaarofindia.com website. By using our website and services, you consent to the collection, use, and sharing of your personal information as outlined in this policy.

Our privacy policy covers the following areas:

1.                   Collection of Personal Information: We collect personal information from customers when they place an order or create an account on our website. This information includes, but is not limited to, name, address, phone number, email address, and payment information. We use this information to process orders, provide customer service, and communicate with customers about their orders.

2.                   Use of Personal Information: We use personal information to process orders, provide customer service, and communicate with customers about their orders. We may also use personal information to send promotional emails or offer special discounts. We will not share personal information with any third parties, except as necessary to complete an order or as required by law.

3.                   Sharing Your Information : We may share your personal information with third-party service providers in order to process your orders and provide customer service. These service providers include shipping providers and payment processors. We may also share your personal information with third-party companies for marketing purposes. We will only share your information with companies that are relevant to your interests. We may also share your personal information if required by law or if we believe that it is necessary to protect our rights or the rights of others.

4.                   Retailers and service providers : Just like many large companies, we utilize a variety of authorized retailers and service providers to sell and maintain our products and services. This helps us to ensure the highest quality and efficiency in our operations. As a result, individuals and organizations outside of our company, such as third-party retailers of DBOI products, third parties that handle personal data on our behalf in compliance with DBOI's instructions, and third parties that we commission for repairs or product deliveries, may have access to personal data, including sensitive information, and may use and process it on our behalf. We strictly enforce privacy guidelines with our service providers and prohibit them from using or processing the data for any unauthorized purposes.

5.                   Usernames and passwords : To keep your personal information secure, it is important to keep your passwords and account information confidential. If you notice any unauthorized use of your account or any other security breaches, please contact DBOI immediately. You are responsible for keeping your login information, such as your username and password, secure and for maintaining the confidentiality of this information.

6.                   Links to other Websites: DBOI offers access to external websites through its Website. These linked websites are not under DBOI's control and DBOI is not responsible for their content or the actions of the organizations accessible through links on this Website. Before sharing your personal information on any website, it is recommended that you review the terms and conditions and privacy policy of that website.

7.                   Cookies : A cookie is a tiny file that is saved on your computer by a website through your browser. This allows the website to recognize and remember specific information about you, which helps the service provider to improve their services. Both permanent and temporary cookies are stored on your hard drive, and we assure you that none of them contain any personal information about you.

8.                   Calculation Changes: Changes to the calculation of shipping & handling charges, discounts, platform fees, bank fees, taxes, and charges may be made in accordance with the product(s) canceled. Loyalty and wallet points will be reversed back to the DBOI platform.

9.                   Shipping and Tax: Orders placed outside of the country will incur a shipping fee of Approximately 250$ including tax. For orders within the country, the shipping fee is in Rupees and may vary All products are insured during transit .

10.               E-Gift Card Policy: E-Gift Card amounts will not be refunded or able to be used again once applied, Users will have to use it in one single transaction.

11.               Security Measures: We take the security of your personal information very seriously. We use a variety of security measures, including encryption and firewalls, to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are perfect and we cannot guarantee that your personal information will never be accessed, used, or disclosed by unauthorized parties.

12.               Changes to Privacy Policy: We reserve the right to change this privacy policy at any time. Any changes will be posted on our website and will be effective immediately upon posting.

 By using our website, you agree to our privacy policy and terms of service. If you have any questions or concerns, please contact us at info@diamondbazaarofindia.com